We are here for you 24/7 with quick and simple access to Customer Care.
Whether it's answers to common questions that you can easily access and search, to guided support with Ruby our Digital Assistant, to chats or calls with our professional agents we are available whenever, wherever you need us.
We know your time is precious so we have designed our service options with you and your lifestyle in mind.
Here are the convenient ways you can reach us:
Need an immediate answer? Get the answers you need by chatting with Ruby or one of our friendly agents. We're available 24/7 on our website or through the MyDigicel App.
|Prefer to find the details yourself? Our Help Centre is always just a click away. All the information you need in one place & you can submit support requests directly from here too.|
|On Social Media? We're here for you on various Social Media channels. Send a tweet, Facebook message, or @ mention us on Facebook and we’ll be there!|
If you'd prefer to put your request in writing please Email us and we'll happily assist.
|To speak with us in person simply dial 100. For support when roaming please dial 1-473-414-7626.|